Refund & Cancellation Policy
Last Updated: September 2026 • Fair, transparent subscription protection
7-Day 100% Money-Back Guarantee
At LocalYantra, customer satisfaction is our highest priority. If you purchase any subscription (Starter, Growth, Agency Pro, or Enterprise) and determine that our software does not fulfill your business or agency requirements, you can request a 100% full refund within 7 days of your initial transaction. No complicated questions or hidden deductions.
1 1-Day Free Trial Terms
We provide every user an initial 1-Day (24-Hour) Free Trial upon first signing into LocalYantra. During this trial period:
- You have full access to connect your Google Business Profile, audit your local rankings, and explore AI review replies.
- No credit card or payment authorization is required to start your trial.
- If you choose not to subscribe after 24 hours, you will not be charged anything. Access to premium fleet management simply pauses until you choose an active plan.
2 Subscription Cancellation Policy
You are free to cancel your LocalYantra subscription at any time without penalty or cancellation charges:
- Self-Service Cancellation: You can cancel directly from your LocalYantra Dashboard under Settings → Billing & Invoices with a single click.
- Assisted Cancellation: You can also email us at rankingravils@gmail.com from your registered billing email, and our team will process the cancellation within 24 hours.
- Post-Cancellation Access: Following cancellation, your account remains active with full functionality through the end of your current prepaid billing cycle. No further automatic renewals will occur.
3 Refund Request Procedure & Timelines
To request a refund under our 7-Day Money-Back Guarantee:
- Your registered account email and company/business name
- Your Razorpay Payment ID (found on your payment receipt)
- A brief sentence describing why the software was not a fit for your needs (helps us improve our service)
4 Non-Refundable Circumstances
Refunds are not granted under the following conditions:
- Refund requests submitted after the initial 7-day money-back window has passed.
- Subsequent automatic renewal cycles where the user did not cancel prior to the renewal date.
- Accounts terminated due to willful violation of our Terms of Service (such as publishing malicious reviews, deceptive business listings, or spamming Google Maps).
5 Refund & Billing Escalation Desk
For any queries or assistance regarding charges, refunds, or payment reconciliation: